Frequently Asked Questions
Still have questions? Good. Here are the ones we hear most.
1. How much does it cost?
Every business is different so every quote is different. Pricing is based on your goals, content needs, and scope of work. The best way to find out what it looks like for you is to book a Discovery Call — we'll build something around your business, not a package someone else already bought.
2. What happens on the Discovery Call?
It's a 15-minute call — no pressure, no pitch on the spot. Before we talk we'll review your current online presence and come prepared with honest observations about where your brand stands. On the call we have a real conversation about your goals. If it's a fit, you'll receive a custom quote by email after the call. That's when you decide. No obligation, no follow-up pressure.
3. What happens after I sign on?
We start with an in-person meeting at a time and place that works for you. That's where the real work begins. We walk through your brand, your goals, and your voice and build a content and campaign strategy specific to your business. We don't pick up a camera until we know exactly what we're making and why. By the time shoot day comes everything is already planned. You just show up.
4. When will I start seeing results?
Paid campaigns typically begin generating data and early results within the first 30 to 60 days. The first 90 days is the optimization phase — the algorithm is learning, we're testing creative, and we're refining targeting. By day 90 the system starts performing at a higher level. We track the right metrics monthly so you always know exactly where things stand.
5. Do you offer one-off media packages?
Yes. Not every business is ready for a full ongoing campaign and that's completely fine. We offer one-off media packages that include a professional shoot day, a complete cinematic asset library optimized for Google and Meta, and campaign setup to get you running. It's a great way to experience what ITLM produces before committing to an ongoing partnership. Book a Discovery Call to get a custom quote.
6. Do you only work with one type of business?
No. ITLM is a video marketing agency that works with local South Bay businesses across multiple industries — dental and healthcare practices, restaurants, boutique retail, professional services, and more. We also take on commercial one-off projects across Southern California. If your business needs cinematic content and a real marketing system behind it, we'd love to hear about it.
7. What makes ITLM different?
Most video companies show up, shoot, hand you a file, and disappear. That's not what we do. We build your content strategy from the ground up — your voice, your brand, your community — and then we build and manage the paid campaigns that put that content in front of the right audience at the right moment. We're not a vendor you hire for a job. We're a growth partner who builds the system that brings customers to your door.